Terms of service

Welcome to Tidy & Simple!

These Terms of Service govern your access to and use of our website, tidyandsimple.com, and any products or services offered through our online store.

By browsing our website or making a purchase, you agree to these terms, subject to applicable laws and consumer protection rights.

1. Overview

Tidy & Simple is an online store offering practical home essentials, organization products, kitchen tools, cleaning accessories, and everyday household solutions.

Our store operates on the Shopify e-commerce platform.

Throughout these Terms of Service, the terms "we," "us," and "our" refer to Tidy & Simple.

The terms "you" and "your" refer to customers and visitors using our website.

2. Use of Our Website

By using our website, you agree to:

• Provide accurate information when placing orders.

• Use our website only for lawful purposes.

• Refrain from fraudulent or unauthorized activities.

• Avoid interfering with website functionality or security.

• Respect applicable intellectual property rights.

We reserve the right to restrict access or cancel transactions involving suspected fraud, unlawful conduct, or violations of these terms, subject to applicable law.

3. Product Information

We make reasonable efforts to ensure product descriptions, specifications, images, and prices are accurate.

However, slight variations in product color, appearance, or packaging may occur due to lighting, screen settings, or manufacturing differences.

We may update product information, availability, and pricing when necessary.

If a product becomes unavailable after an order is placed, we will contact the customer and provide an appropriate resolution.

4. Pricing and Payments

Unless otherwise indicated, all prices displayed on our website are in US dollars (USD).

We reserve the right to change prices and promotional offers without prior notice.

Price changes will not affect previously accepted and confirmed orders.

Payments are processed securely through payment providers supported by Shopify.

Orders are subject to payment authorization and verification.

5. Orders and Order Acceptance

After placing an order, you may receive an order confirmation email.

We reserve the right to cancel orders when reasonably necessary, including in cases of:

• Suspected fraudulent transactions.

• Product unavailability.

• Material pricing or listing errors.

• Payment authorization failures.

• Shipping restrictions.

If we cancel an order after payment has been collected, an appropriate refund will be issued.

6. Shipping and Delivery

Tidy & Simple offers Free Worldwide Shipping to destinations supported by our fulfillment and shipping partners.

Delivery times vary depending on product availability, destination, carrier operations, and customs procedures.

Estimated delivery dates are not guaranteed.

International customers may be responsible for import duties, customs fees, and local taxes not collected at checkout.

For additional information, please review our Shipping Policy.

7. Returns and Refunds

We offer a 30-Day Money-Back Guarantee to help customers shop with confidence.

Eligible return requests must be submitted within 30 days of receiving an order.

Return eligibility, refund processing, and shipping responsibilities are explained in our Refund & Return Policy.

Nothing in these terms limits consumer rights that cannot legally be excluded.

8. Order Cancellations

Customers may request cancellation by contacting support@tidyandsimple.com.

We will attempt to accommodate cancellation requests before orders have been processed or shipped.

Once an order has entered fulfillment, cancellation may no longer be possible.

Customers may still request eligible returns under our Refund & Return Policy.

9. Customer Accounts and Information

If customer accounts are available, you are responsible for maintaining the confidentiality of your account information.

You agree to provide accurate billing, shipping, and contact details.

We are not responsible for delivery issues caused by inaccurate customer-provided information to the extent permitted by law.

10. Intellectual Property

Original content owned by Tidy & Simple, including our branding, logos, website designs, written materials, and graphics, is protected by applicable intellectual property laws.

You may not reproduce, distribute, or commercially exploit protected content without permission, except as permitted by law.

Third-party trademarks, images, and materials remain the property of their respective owners.

11. Third-Party Services

Our website may use third-party services, including Shopify, payment processors, fulfillment providers, and shipping carriers.

These services may operate under their own terms and privacy policies.

We are not responsible for third-party websites or services outside our control.

12. Product Use and Safety

Customers should follow the instructions, warnings, and recommended usage guidelines provided with each product.

Products should be used only for their intended purposes.

Tidy & Simple is not responsible for damage caused solely by improper use, unauthorized modifications, or failure to follow reasonable product safety instructions, to the extent permitted by law.

This section does not exclude liability for defective products or other obligations that cannot legally be excluded.

13. Website Availability

We strive to provide a reliable and accessible online shopping experience.

However, we cannot guarantee uninterrupted access to our website at all times.

Temporary interruptions may occur due to maintenance, technical issues, or circumstances outside our reasonable control.

14. Limitation of Liability

To the extent permitted by applicable law, Tidy & Simple is not liable for indirect or consequential losses resulting from website interruptions, unauthorized misuse of our services, or circumstances outside our reasonable control.

Nothing in these terms excludes or limits liability that cannot legally be excluded, including applicable rights concerning defective products, fraud, or consumer protection.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how personal information is collected, used, disclosed, and protected.

16. Changes to These Terms

We may revise these Terms of Service periodically to reflect changes in our business operations, services, or legal requirements.

Updated terms will be published on this page.

Changes will not retroactively remove rights arising from previously accepted purchases.

17. Governing Law

These Terms of Service are interpreted in accordance with applicable laws and mandatory consumer protection requirements.

Nothing in these terms prevents customers from exercising rights or remedies available under laws that cannot legally be waived.

18. Contact Information

If you have questions about these Terms of Service, please contact:

Tidy & Simple

Email: support@tidyandsimple.com

Website: https://tidyandsimple.com

Thank you for choosing Tidy & Simple. We look forward to helping you create a cleaner, more organized, and more convenient home.