Shipping policy

At Tidy & Simple, we believe practical home essentials should be easy to shop for and accessible wherever you live.

That's why we offer Free Worldwide Shipping on all orders, with no minimum purchase required.

Free Worldwide Shipping

We provide free standard shipping on every order to destinations supported by our shipping partners.

There are no minimum order requirements or additional standard shipping charges.

International import duties, customs fees, and local taxes may still apply depending on your destination.

Order Processing

Once your order is placed and payment is confirmed, our fulfillment team will begin preparing your items for shipment.

Processing times may vary depending on product availability, warehouse operations, and order volume.

Orders placed on weekends or holidays may begin processing on the next business day.

Shipping and Delivery Times

Delivery times depend on your location, product availability, fulfillment center, and local shipping carrier.

Estimated delivery information may be provided during checkout or in your shipping confirmation.

Please note that delivery estimates are not guaranteed. Delays may occur due to customs inspections, carrier disruptions, severe weather, or other circumstances outside our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking details when available.

Tracking information may take some time to update after the carrier receives your package.

If you need assistance locating your order, please contact our customer support team.

International Orders

We ship internationally to countries and regions supported by our fulfillment and shipping partners.

Some destinations may be unavailable due to local regulations, shipping restrictions, or logistical limitations.

Customers are responsible for any import duties, customs charges, or local taxes that are not collected at checkout.

These charges are determined by the destination country's authorities and are separate from our free standard shipping offer.

Multiple Shipments

If your order contains multiple products, items may be shipped separately depending on warehouse availability and fulfillment arrangements.

Separate packages may arrive on different dates.

You will not be charged additional standard shipping fees for split shipments.

Incorrect Shipping Addresses

Please double-check your shipping information before completing your purchase.

If you notice an incorrect or incomplete address, contact us immediately at support@tidyandsimple.com.

We will attempt to update the information before shipment, but changes may not be possible once the order has entered fulfillment.

Additional delivery costs caused by incorrect customer-provided information may be the customer's responsibility where permitted by law.

Delayed or Missing Packages

If your order has not arrived within the estimated delivery period, please review your tracking information.

If the package appears lost, significantly delayed, or marked as delivered but cannot be located, contact our support team.

We will investigate with the shipping carrier or fulfillment partner and work toward an appropriate resolution.

Damaged Packages

If your package arrives damaged, please inspect the contents and contact us if any items are affected.

Include your order number and photographs of the damaged item or packaging when possible.

We will review the situation and help arrange a suitable resolution.

Contact Us

For shipping questions, tracking assistance, or delivery concerns:

Tidy & Simple

Email: support@tidyandsimple.com

Website: https://tidyandsimple.com

We're here to make your shopping and delivery experience as simple and convenient as possible.